Refund and Returns Policy for Blinknaapo Femme Shoes
Effective Date: January 6, 2025
At Blinknaapo Femme Shoes, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. This Refund and Returns Policy outlines the terms and conditions for returns, exchanges, and refunds for products purchased from Blinknaapo.
1. Returns Eligibility
To be eligible for a return, the following conditions must be met:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging, including any tags or labels.
The return request must be initiated within 30 days of the delivery date.
Proof of purchase (receipt or order confirmation) must be provided.
Items that do not meet these criteria may not be eligible for a return.
2. Non-Returnable Items
Certain items are not eligible for returns, including:
Gift cards
Final sale or clearance items
Customized or personalized products
3. Return Process
To initiate a return, please follow these steps:
Contact our customer service team at info@blinknaapo.com or call (706) 789-3957 to request a Return Authorization (RA) number.
Package the item securely in its original packaging, including the RA number and proof of purchase.
Ship the item to the following address: Blinknaapo Femme Shoes
7 Black Oak Ct, Crawford, Georgia, United States
Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days and automatically applied to your original method of payment. Please note:
Shipping costs are non-refundable.
If you received free shipping, the original shipping cost may be deducted from your refund.
5. Exchanges
We offer exchanges for items of the same value, subject to availability. If you wish to exchange an item, please follow the return process above and specify the desired replacement product.
6. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you. Proof of the defect (e.g., photos) may be required.
7. Late or Missing Refunds
If you haven’t received a refund after the specified processing time:
Check your bank account or contact your credit card provider.
Contact our customer service team at info@blinknaapo.com for assistance.
8. International Returns
For customers outside the United States, international return shipping costs, customs fees, and taxes are the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of your item.
9. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us:
Email: info@blinknaapo.com
Phone: (706) 789-3957
Mail: 7 Black Oak Ct, Crawford, Georgia, United States